Please read this notice carefully.
Neuron is a Third Party Administrator (TPA) duly licensed to provide specialized integrated management and technology solutions in the field of health insurance management and administration.
We as Neuron are committed to safeguarding the personal data that we have received from users. Accordingly, Neuron has developed this statement to describe how and what type of data will be collected and /or used from users of this website and the purposes for which Neuron may use such data. This policy applies to the personal data collected through this website and used by Neuron. Neuron also outlines reasonable precautions which are taken to keep your data secure.
When you visit this Website, our web server automatically records details about your visit (for example, your IP address, the type of browser software used, This section of website pages that you actually visit including the date and the duration of your visit).
In addition, we can collect and use various types of the personal data including but not limited to Full name, Gender, Contact details (address, e-mail address, phone/fax number),Age / date of birth, Nationality, Marital status, Occupation, Language, Physical and Psychological health conditions, medical reports , death certificates, medical claims history, details of physical and psychological health or medical conditions and bank account details.
We receive your personal data from you directly or from any third party including but not limited to employer, policy sponsor, brokers , business partners, insurers, medical providers, fraud prevention agencies , investigators, Regulators search information providers, intermediaries or delegated authorities.
We will use your personal data with your express consent unless applicable laws and regulations do not require us to obtain your express consent,.
We can use your personal data for a number of purposes including but not limited to:
For the purposes indicated above we will Use your personal data based on our legitimate interests and/or to comply with our legal obligations. These legitimate interests and/or legal obligations include the following reasons for the processing of your personal data without your express consent:
We will ensure that your personal data is processed in a manner that is compatible with the purposes indicated above.
For the stated purposes, your personal data may be disclosed to the following parties who operate as third party data controllers:
Finally, we may share your personal data to meet any legal obligation, including to the relevant ombudsman if you make a complaint about the product or service we have provided to you.
Your personal data may be processed inside Neuron by the parties specified above, subject always to contractual restrictions regarding confidentiality and security in line with applicable local data protection laws and regulations. We will not disclose your personal data to third parties who are not authorized to process them.
Where permitted by applicable law or regulation, you have the right to:
We will retain your personal data for Ten (10) years from the receipt of your data or for any longer term required by the applicable Laws. We will not retain your personal data for longer than necessary and we will hold it only for the purposes for which it was obtained.
We regularly review this privacy notice. This privacy notice was last updated on Dec 2019.